Replacing a softener in Mequon
An old softener in Mequon can be sitting on either kind of water: the utility's lake water at about 8 grains, or a private well with no published number. Which one yours is on decides what the replacement should be.
Call (262) 829-5961Mon to Fri, 7am to 5pmWhen hardness starts showing again
Hard water leaves spots and a film on glassware, faucets and shower doors, and scale collects inside the water heater where nobody sees it. If the spots are back in a house that has a softener, hardness is getting past it.
That is worth a call on either water. On a well, it is also worth finding the last lab report, because the replacement is sized from numbers, not from the old unit's label.
Utility water: replace it, or let it go
On the utility's lake water, at about 8 grains, replacing a softener is a real choice rather than a given. Some households will want one again; others will decide that 8 grains is livable.
We will not talk you into it. Say you are on the utility, and the call lays out the number and the price and leaves the decision with you.
Well water: a fresh number for a new softener
On a private well, the replacement is sized from your current lab results or from the test taken before the work starts. Hardness and iron in Mequon wells differ from house to house, so nothing about the old unit stands in for a reading of your own well.
If the lab report lists iron, read that number to us along with the hardness.
What the swap looks like
The plumbing contractor disconnects the old softener and carries it out, sets the new pair of tanks, ties in the bypass, leaves the discharge line its air gap over the drain, and mounts the reverse-osmosis faucet on the kitchen sink. A retest at your tap follows, repeated until zero is the reading.
Common questions
Can the new softener go where the old one stood?
In most houses it can, because softeners sit where the main line enters, beside a drain and power. Tell us on the call if anything about that corner has changed.
Do you need details about my old unit?
Where it sits and how the main line reaches it are what matter. Its brand and age are fine to mention, but nothing about it carries over: your water and your household set the size.
Does a replacement include the drinking-water tap?
Yes. A replacement is a whole-house softener like any other, so the reverse-osmosis faucet comes along with it.